Big Brand Outlet

Contact details

(07) 3263 9499
(07) 3263 8211

REVIEWS (14)

Very good
7
Good
1
Average
0
Poor
0
Very poor
6

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Jambi janet
6 months AGO

After reading other reviews I was weary of going to the store but knew you could get a good deal here. I went to the store today and have to say the lady who served me was very friendly and very helpful and the guy who loaded up my car was also very nice. I also got a great bargain. Please dont be put off by the negative reviews. From a very happy customer.

Chris Lotus
7 months AGO

Visited the Big Brand Outlet Aspley over the weekend and was terribly disappointed. Struggle to understand why the prices for furniture are more expensive than Freedom prices? How could this be? I thought it was an outlet - where you get reduced furniture - whether that be returns, previous floor stock, minor imperfections etc?! To top it off, the staff were ...read more

Belkaboo
OVER a year AGO

So disappointed with this business , bought a lounge paid for delivery and in transit it was damaged .. Rang the store NO help or concern , staff rude and told to take them to fair trading !!! What a a way to display a business ... I wouldn't recommend them

DeeevikA
OVER a year AGO

I didn't have anything nice to say about the customer serivce today that I got give at Aspley BBO... I went in there to purchase.. A desk and a computer chair and other little accessories ... Which was good found everything I was looking for! Went to the staff at the counter and said I'll like to get the desk and chair and all this (stuff in the basket) staff was looking for ...read more

Lynda Nannette
OVER 2 years AGO

I have bought a leather lounge and a TV Unit from this store, the latter just this week, the service and the quality are outstanding for the price, it is up to you to make sure you choose a piece with minimal damage, I have been there quite a few times and have never seen anything second hand..........

eloisecosmetics
OVER 2 years AGO

I have never before dealt with a company as unprofessional and disappointing as BFO. We purchased a queen bed & mattress that was to be delivered on the nominated day. On this day my partner called the store to obtain a estimated delivery time. As both my partner and I work full time, BFO said we would receive a phone call 30 minutes prior to delivery. They did ...read more

miersvs
OVER 2 years AGO

In January 2012 we bought a white leather lounge suite for a good deal $1999, however we have since found out that it is bonded leather and have numerous cracks throughout and peeling. Not a happy customer at all. We will be advising all our friends not to go there as we were told it was 100% real leather!!!

Mavatini
OVER 3 years AGO

What a fantastic store, the staff were polite, friendly and helpful. We bought a 2.5 and 2 seater sofa set that was an ex freedom display, was also on special at the time. It was delivered on time and the driver was helpful and pleasant. After unpacking, yes they wrapped it in plastic, we noticed some structural damage to the lounge, we called the store and they asked if we ...read more

Thelongkissgoodnight
OVER 3 years AGO

Fantastic store! After a strong recommendation from a friend, I visited this store and was so overwhelmed with the variety of furniture and homewares and the low prices! If you are looking for a true full leather lounge - go here! You'll be blown away by the prices. The homewares were good. Staff were very pleasant and helpfull. I managed to buy a Freedom table ...read more

Joabs
OVER 3 years AGO

Do not purchase from this store! Purchased a leather lounge which I was told was a display lounge for a discount. It looked in a great state for the price in the store and for the first couple of days. Within less than a week it looked old and worn which I was surprised by. On inspection I found a remote control down the back between the cushions.. Absolutely surprised by ...read more

johno42
OVER 3 years AGO

Well It Is A Clearance Centre , Not A Brand New Furniture Store & With The Prices So Low , One Would Think So . They Have No Choice As To What Stock They Put In Their Showroom , The Qld Opperations Manager Has That Call , Don't Judge A Clearance Centre For Not ...read more

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