Musical Instruments Retailers

Big Music Australia

7 Reviews
1300 552 420

Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 5:00 pm
Sat
10:00 am - 5:00 pm
Sun
11:00 am - 5:00 pm

85 Alexander St

Crows Nest, NSW, 2065

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Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 5:00 pm
Sat
10:00 am - 5:00 pm
Sun
11:00 am - 5:00 pm

85 Alexander St

Crows Nest, NSW, 2065

Big Music Australia

Discover the Music in You!

Australia's largest fully-integrated Musical Instrument Retail Store, Music School, Recording Studio, Band Rehearsal and Function facilities.

We stock a huge range of leading brand acoustic
...read more

Contact details

Email this business
(02) 8622 6555 1300 552 420

Brands

  • Fender
  • Gibson
  • Taylor
  • Martin
  • Epiphone
  • Roland
  • View more (4)

Instruments

  • Drums, Snare Drum, Bass Drum
  • Mandolin
  • Piano
  • Ukulele
  • Guitar
  • Recorder
  • View more (2)

REVIEWS (7)

Very good
0
Good
2
Average
2
Poor
0
Very poor
3

Tell people what you think.

Help others by sharing your experience with this business

Christian 81
OVER a year AGO

Went into the shop to try/buy a $1000 amp. There was one other customer apart from myself and four staff on. Took ten minutes to get any service and staff walked by trying not to make eye contact. Finally got attention but was passed onto someone else as the renervations taking place were way more important. Ten mins later I get speaking To someone and they ...read more

BigMusic
OVER a year AGO

Hi Christian I'm Richard the Director of Big Music. Thanks for your feedback although I was very disappointed to read your review. I am very sorry your experience was so poor and have already spoken to the team about it. Yes we are undertaking some renovations in the shop ...read more

Christian 81
OVER a year AGO

Hi Richard. Thanks for your reply on TrueLocal. I never do reviews on anything but felt I had to on this occasion. I did eventually get help from one man, but I had told him what I wanted, still he tried to sell me other amps I didn't want.. Then I asked for it to be ordered in, but told I ...read more

BigMusic
OVER a year AGO

Hi Christian, I've ordered in your Vox Valvetronix VT-120+ and hopefully it will be here by the end of the week. I will let you know when it arrives so you can come in and try it (if you wish). Our online price is $679 (RRP $869) - have you seen a better price? Either way, I'd rather ...read more

paulwool
OVER 2 years AGO

I saved up for six months to buy an amplifier they had been advertising, and bought it online,then was told I couldn't have it and they canceled the sale saying they advertised the wrong price.like it had been on there web site for six months and they didn't know the price was wrong.come on.

William Pullings
OVER 2 years AGO

Bit of the good and bad, I love my music and asked for lessons which turned out to be an average experience. The teacher was okay, and the staff support was average at best. The store is pretty nice to look around in.

catscratch
OVER 3 years AGO

My rating would have been perfect if their communication was a bit more proactive (i.e. I had to contact them re: ETA). Having said that their price was very good and when they actually got it from the supplier (Fender) the free delivery was very fast. Recommended.

pariscoty
OVER 3 years AGO

I bought online an amp and then an ukulele.. they are great, everything was perfect. I live in Cairns and I didn't have problem with my items. Just when I bought the ukulele they didn't have more stock, but they asked for more and took 3 days to Cairns.

doberman
OVER 4 years AGO

Only good thing about here is 'location'. They are always charging higher than others but I thought that would be fine instead of going another suburb buy from the closer one. I asked them a good beginner bass guitar and they sold me a Epiphone starter pack. Even if I was a beginner when I tried the guitar I realized it was awful. I turned the guitar back and this time I ...read more

RobNM
OVER 4 years AGO

Just an average music store, usual things. Seemed to have a reasonable range, but the staff was actually very pushy. I went in with my son, and they kept telling my son about joining a rock band there. Probably ok if that's what you are interested in. Basically the same kind of thing as any of the other big shops.

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