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Musical Instruments Retailers

Big Music Australia

9 Reviews
1300 552 420

Crows Nest

NSW, 2065

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Crows Nest,

NSW, 2065

Big Music Australia

Discover the Music in You!

Australia's largest fully-integrated Musical Instrument Retail Store, Music School, Recording Studio, Band Rehearsal and Function facilities.

We stock a huge range of leading brand acoustic guitars, electric guitars, keyboards, digital pianos, electronic and acoustic drums, studio recording and pro
...read more

Contact details

Email this business
(02) 8622 6555 1300 552 420

Brands

  • Fender
  • Gibson
  • Taylor
  • Martin
  • Epiphone
  • Roland
  • View more (4)

Instruments

  • Drums, Snare Drum, Bass Drum
  • Mandolin
  • Piano
  • Ukulele
  • Guitar
  • Recorder
  • View more (2)

REVIEWS (9)

Very good
2
Good
2
Average
2
Poor
0
Very poor
3

Tell people what you think.

Help others by sharing your experience with this business.

fionajay
UNDER 1 MONTH AGO

The guys at Big Music went above and beyond to help with the Memory Boy pedal I bought, personally helping me out with delivery when I couldn't pick up the pedal myself. Ed from the team was super friendly, awesome, and knowledgable, and I wouldn't hesitate to buy from these guys again.

MustangSally
LOCAL STAR
934 Reviews
5 months AGO

Completely satisfied with the guitar lessons I had here. The place is a great concept, nothing much else like it. They have teachers to teach you how to play instruments, I can only report on guitar teachers, I'm not sure which other instruments you can learn here. My previous experiences with music lessons was going to the teacher's house and i always left thinking how elitist music is, these private teachers always made me feel daft, well, guess what I wasn't born knowing ...read more

Christian 81
OVER a year AGO

Went into the shop to try/buy a $1000 amp. There was one other customer apart from myself and four staff on. Took ten minutes to get any service and staff walked by trying not to make eye contact. Finally got attention but was passed onto someone else as the renervations taking place were way more important. Ten mins later I get speaking To someone and they tell me the amp I wanted was not in stock, even though on the website its said in stock. I asked to order ...read more

BigMusic
OVER a year AGO

Hi Christian I'm Richard the Director of Big Music. Thanks for your feedback although I was very disappointed to read your review. I am very sorry your experience was so poor and have already spoken to the team about it. Yes we are undertaking some renovations in the shop today, but that is no excuse for our staff not to provide good customer service. It ...read more

Christian 81
OVER a year AGO

Hi Richard. Thanks for your reply on TrueLocal. I never do reviews on anything but felt I had to on this occasion. I did eventually get help from one man, but I had told him what I wanted, still he tried to sell me other amps I didn't want.. Then I asked for it to be ordered in, but told I had to put deposit down to try it out and could buy another amp from ...read more

BigMusic
OVER a year AGO

Hi Christian, I've ordered in your Vox Valvetronix VT-120+ and hopefully it will be here by the end of the week. I will let you know when it arrives so you can come in and try it (if you wish). Our online price is $679 (RRP $869) - have you seen a better price? Either way, I'd rather chat offline about price, but rest assured I will look after you. Regards, Richard ...read more

paulwool
OVER 2 years AGO

I saved up for six months to buy an amplifier they had been advertising, and bought it online,then was told I couldn't have it and they canceled the sale saying they advertised the wrong price.like it had been on there web site for six months and they didn't know the price was wrong.come on.

William Pullings
OVER 3 years AGO

Bit of the good and bad, I love my music and asked for lessons which turned out to be an average experience. The teacher was okay, and the staff support was average at best. The store is pretty nice to look around in.

BESbswy