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Who doesn't love extended shopping hours! I buy my movies, books and electronic gadgets from Big W, pretty good value - especially for books. There are always staff members around to help and the shop is always clean and tidy. They lose 1.5 points for the shrinking variety of items you can purchase in certain sections/categories.
they are useless at answering the phone i have been trying to call them for an hr over 40 times i have called it is frustrating that they cant even answer the phone