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The Big W store in Geelong is woeful on customer service and their 1300 line is not much better. I waited like 10 mins pressing buttons in the Layby department for a parcel pick up and didn't even get an apology for the wait or a 'please' or 'thankyou'. Worst example of customer service ever.
I'm disappointed with staff attitude at this store, I visited today looking for work boots, this well stocked store seemed to have a range of types, but some staff were useless. I approached two staffs about sizing and one of them told me to go to the front of the store because "there may be a boot sale... like... i dont know they might be there... why dont you justread more
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