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The Big W store in Geelong is woeful on customer service and their 1300 line is not much better. I waited like 10 mins pressing buttons in the Layby department for a parcel pick up and didn't even get an apology for the wait or a 'please' or 'thankyou'. Worst example of customer service ever.
I'm disappointed with staff attitude at this store, I visited today looking for work boots, this well stocked store seemed to have a range of types, but some staff were useless. I approached two staffs about sizing and one of them told me to go to the front of the store because "there may be a boot sale... like... i dont know they might be there... why dont you just check???" and then laughed to the other staff like they were tricking me. They were. The front of the store had aread more