atan7  Local Star   322 reviews

Located off Victoria Road in Castle Hill this bike shop is very large and stocks a great selection of Giant bikes. There are plenty to choose form and the staff are happy to show you catalogues of bikes if they don't have one in stock.
We were warmly greeted and served when we entered the store and I enthusiastically played around with the bikes.
There is a small parking lot out the front where you are able to 'test ride' the bikes.
The prices are pretty much RRP and they didn't seem too open to negotiation- but overall a good experience in a bike store with very knowledgable staff.

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  ed001 Newbie 

  I took a bike to this shop for service associated works-it would not go into the top front gear cog & the front forks were incorrect.The bike was not purchased from this store.When putting the bike in for service the shop staff were told & shown the problem with the gears.I was told the cost would be $90.00 for the service works.I returned picked up the bike & paid for the service.I then took the bike home to go for a ride with my family.Within 1 hour of receiving the bike & on the first attempt to to put the bike into the top set of gears the chain became misaligned, broke the chain outer cover & would not move.This meant i now had to push the bike home.I phoned the bike shop told them i would be returning with the bike.The bike shop told me the problem was mine because it was a cheap bike($150-$200) & the parts were inferior quality to the ones on the bikes they sold!They could replace the parts for $50.They would not refund the service cost. DO NOT USE THIS SHOP NO CUSTOMER SERVICE!

  29/08/2011

  REPORT

ashell   36 reviews

Very big selection of bikes at good prices. However it's very hard to find a staff member to help you.