I used to find this video store very helpful. Things have changed. I had issues playing DVD of Samson and Delilah in my DVD player, computer and laptop. On two seperate occasions it blue screened my computer and the hard drive crashed. I rented it for the 3rd time hoping I could finally see the 2nd half. On renting it I was told by a young staff member "don't worry, it's no good anyway because there's hardly any talking in it". I let the ridiculous comment fly, tried in in my dvd player and laptop - it wouldn't work. I took it back immediately and the same person did offer another rental (even though I had rented another two from them for that night) As I was declining another staff member interrupted "don't worry - you aren't missing anything because there's hardly any talking in it" Stupified I replied "that doesn't make a movie" They replied "yeah but there is hardly any talking in it". I replied "that hardly makes a movie". They didn't get it, grinned at me and I gave up and walked out. A critically acclaimed, award winning, AFI smashing classic was reduced to a "nothing much" by two staff. Questioning a customer's taste in films is not the brightest thing to do with an unhappy customer. I do hope Blockbuster get some more helpful staff in - this used to be a really good store.