Unlike any other florist, our advantage lays on the unique logistics system we have, which enables us to purchase and deliver flowers at a lower cost and a faster speed than competitors.
1. We buy directly from flowers growers around the world.
By having no middleman? we get flowers cheaper and decrease the transit time from the fields to the recipient. Our strong buying power with growers allows us to buy quality flowers for less and pass the savings to our customers.
2. We provide better value for flowers.
We do not take commission for taking the order and then sending it for fulfillment to local florists. Order taking and flower arranging are done on 100% at company owned facilities.
3. We provide better customer service.
We deal with your order directly from order taking to arranging flowers and delivery. So we know exactly where your order is at any given moment. You can contact us by phone, Skype, live chat or email and well be sure to serve you.
4. We provide better quality products.
Since we do 100% of all orders at company owned facilities, we employ the same standards for flower freshness, design, packaging and delivery. The quality and accuracy are guaranteed no matter where your order is going to.
5. We care.
We Understand your Needs
The reason behind our rapid success and growth has been our constant strive to meet the modern day consumer demands of providing the following:
- Deliver quality flowers that represent the genuine feelings of our customers who buy.
- To maintain low cost flowers so anyone with any budget can send great flowers at better value for money.
- To deliver flowers that are beautiful with a longer lifespan, so you can enjoy them longer.
- To give our customers a variety of flower bouquets, roses and floral arrangements that are suitable as birthday flowers, sympathy flowers, anniversary flowers, thank you flowers and any occasion flowers.
was able to accomodate my needs very quickly. didnt know anything about flowers so was recommended a bouquet to buy that was very reasonable including the delivery charge. Had the flowers delivered within the hour. would use again!
I'm impressed! I'm a repeat customer because you have beautiful flowers at fair prices delivered on time but your customer service is 100% as well. You stand behind your product. As I see no end in sight for this horrible weather I decided not pushing our luck with flowers until the deep freeze is over. A basket of non perishable items scored us both a brownie point with a beautiful lady. Again...I'm impressed and grateful
I recently called into Bloomex for some advice and the team are so friendly and knowledgeable. I ended up booking a bouquet for my Mothers birthday. What a selection and well priced. The lady who took the order was very helpful and they were delivered on time. The flowers looked fantastic and they really made my mothers birthday. She loved them much. Now I wont go anywhere else. Great Service
Thank you very much for taking the time to post your review. We are so delighted that your mother enjoyed her birthday flowers. It's also great to read that you were so happy with the friendly and knowledgeable service you received, as well as the selection and pricing. We look forward to serving you for many more of your special events in future.
We're so glad that you found the Bloomex flowers to be beautiful, the prices low, and the delivery reliable. Thanks very much for taking the time to let us know. We look forward to serving your floral and gift needs for years to come.
Birthday flowers and fruit arrived damaged, dying and with visible mold. Company response was to hang up the phone when I tried to complain. They also made up false names, gave incorrect contact information and tried to invent laws and regulations to defend their appalling practices. Product are packed in tacky cheap materials. Avoid this company like your life depends on it.
Our sincere apologies again that your fruit basket arrived in poor condition. We do stand by our products and have a very high customer satisfaction rate as a result, and will always seek to resolve quality issues as promptly as possible. We also apologize if you received any customer service that was anything less than efficient and courteous. As mentioned in our previous correspondence through Facebook, the manager has been alerted and the staff reviewed. As has been previously communicated, we have already issued you a full refund, as you did not wish to have a basket resent. We hope that this resolution was satisfactory, and extend our apologies again that the fruit was not to its usual excellent standards.
The flowers were delivered yesterday - thank you very much and they were wonderful! My daughter was truly delighted with these flowers. They were what we had expected out of Bloomex. Having the nice flowers was important to her to recover from a severe trauma. I sincerely appreciate that you did what I truly thought was the right thing to do. I will have no hesitation to use Bloomex in future nor will I have any concerns about recommending Bloomex to friends and family.
Thank you for providing your feedback. We apologize for any disappointment you experienced with the flowers you received and for any potential lack of courteous and prompt customer service, as every customer experience is very important to us. If you were unhappy in any way with your flowers, please email customer service with your order number, a photo of the flowers, and the nature of the issue and one of our agents will be please to assist.
Thanks for taking time to provide some feedback. We're glad that if an issue did develop (as they sometimes, inevitably, do) that our customer service team was quick and efficient in providing satisfactory resolution for you. Our customer satisfaction rate is very high and we work hard to maintain this however possible. We look forward to serving you again soon.
I am actually really surprised to find negative comments on Bloomex because I have used Bloomex about a handful of times and each time the recipient of the flowers has received them on time and has absolutely loved the outcome, so I am not sure if it was the delivery company that Bloomex has utilised in those areas where people have had trouble but I would think that this company would fix these issues. I am not one to spin a review unless I am genuinely happy with the product and I have to say in my experience it has been the best value and upfront with costing and overall positive.
Thank you so much for taking the time to provide this feedback to us. We sincerely appreciate your repeat patronage and are glad that your recipients have always enjoyed their flowers with prompt delivery as both are of course of key importance. We did indeed experience several problems of late with a certain courier company, and we have followed up thoroughly and accordingly in order to try and prevent any such delays happening in future. It's very appreciated that you immediately gave us the benefit of the doubt. Our customers are very important to us and we work hard to provide beautiful flowers, low prices, and on time delivery for every client. We look forward to serving your floral and gift needs for a long time to come. Thanks again for providing your support-- much appreciated.