After reading the reviews below I decided id take a chance and see how bad this company really is. I organised to send a friend some flowers to say thank you for organising my hens over the weekend and flowers to be delivered to her work Monday. Flowers did not show yesterday so i phoned the company after 5pm to find out what was going on. The staff i spoke to was not friendly at all and told me that they dont open sundays so they will not do next day deliveries on any order placed on Sundays which is not what my order/tax invoice stated which was next day delivery and it had the date which was supposed to be 2/9/2013 delivery between 12-5pm. My friend finally received her flowers this morning with the vase i had also paid for all smashed up! Im so dissapointed how this company runs this business especially when flowers are not cheap to start off with. I will never be using them again. Buyers Beware!!!!!