Had to wait several days to get in. When I got in despite having an appointment, had to wait a couple of hours. Then they had the nerve to charge me heaps more than the medicare rate!! You gotta be joking!
Thank you Bonza's Best for your feedback, we are concerned that your experience on the day mentioned was not optimal. We have a commitment to providing the local community with the highest level of holistic general practice & quality patient care. We are a private billing practice & do triage all appointments. At times you may experience a waiting period due to Doctors tending to urgent or complex medical issues. We apologise for any inconvenience. In order to respond appropriately to your negative experience, I would sincerely encourage you to contact the Practice Manager (Rebecca McDougall) on Ph: (02) 4739 1555 or Email: firstname.lastname@example.org.
A great practice, the staff are always helpfull and caring, the doctors are professional and really know what they are doing. It is busy and you may have to pay a little but it is definately worth it. A real family practice.