A bit late in posting here but I called Bill up for a quote to come and install a new electric oven, and take our old crappy one away. 4 hours later, I had the new one in, the old one out. It worked perfectly the first time (and still is) and Bill was brilliant. Bill went way above what I expected him too. He helped me get the legs on the oven, removed protective filming etc and I won't hestitate to use him again should I need an electrician.