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392 Clarendon St
SOUTH MELBOURNE, VIC, 3205 -
(03) 9696 4... (03) 9696 4584
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Body Freedom Urban Spa Retreat: Nurture, Wellbeing & Grooming in Melbourne
Body Freedom Urban Spa Retreat is not your average Melbourne day spa. Here, no two clients are given identical treatments as we tailor every aspect of our menu to suit your individual skin type and body. Body Freedom brings you therapists from 16 different specialty areas, and products with serious environmental and organic credentials. Put simply - the retreat offers a rich mix of science, nature and nurture, including: -Spa packages -Facial treatments -Spa treatments -Specialist pregnancy massages -Wide selection of massage therapy styles, including deep tissue, aromatherapy, Balinese, Swedish, hot stones, lymphatic drainage and remedial (which is claimable on hicaps).
Reviews of Body Freedom Urban Day Spa Retreat
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vexil Newbie 1 review
My father ordered two gift vouchers (one for me and my wife, and one for my brother and his wife) each $207 and they only sent one of them. They also only issued one of the two invoices (mine), yet they took money for both orders and charged my fathers credit card for both. We found out a few months later when my father asked if we'd used them and we knew nothing about it. When we tried to claim it the management said my voucher had been used already by my brother. They had obviously sent my vouchers to my brother and not sent my brothers vouchers at all. I assume at the time it was an honest mistake because we had the same last name. When we tried to make a booking using on the invoice my father had sent me, she said 6 months had passed and the voucher (which she never even made) would have expired anyway. Thing is, not having received it, how could we know we had only 6 months to use it. She then couldn't provide a copy of the missing invoice or the voucher number as she couldn't find it in their system and refused to do anything about it - clearly there was no invoice and she knew she'd made a mistake but refused to own up to it. I would not buy anything from this company. The 6 month expiry in itself is ridiculous and I think they make a good business out of taking peoples money refusing to provide the services.-
BodyF Newbie
Dominic I understand that you are upset that we cannot honour your vouchers that were purchased more than a year ago.
You only informed us last week that you did not receive the vouchers in the post from over a year ago. Unfortunately we cannot track postage from such a long time ago. I had offered to keep searching to find the details of your vouchers however it would take a little time and could not book you in immediately. We have processes in place that when vouchers are misplaced that they are reissued immediately. However we no longer have records from so long ago.
We do have a 6 month expiry on our vouchers and we do honour extensions. 99% are redeemed within the first few months so have not had the need or demand to extend the expiry beyond 6 months.7 months ago - 15/10/2012
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leroypeter Newbie 1 review
Thanks Body Freedom for a beautiful massage experience. Your therapist has the healing touch. Highly recommended. -
JennellLiv Newbie 1 review
This is a great day spa. Service and atmosphere second to none. Parking can be a minor hassle. Not enough to offset the fantastic treatment I had though.
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Monday:10:00 AM-8:00 PM
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Tuesday:10:00 AM-8:00 PM
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Wednesday:10:00 AM-8:00 PM
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Thursday:10:00 AM-8:00 PM
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Friday:10:00 AM-7:00 PM
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Saturday:9:00 AM-6:00 PM
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Skin care Manicure Body Wraps Pedicure Waxing Eyes & Lash Relaxation Rooms Skin peel Massage Make Up Health and Fitness Club
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Balinese Shoulders Deep Tissue Herbal Hot Oil Mud Hot Stone Therapy Head Half Body Full Body Remedial Swedish Pre & Post Natal Pregnancy Aromatherapy Legs Thai Neck Back Hawaiian Foot
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Body Freedom Urban Day Spa Retreat
Featured Review
I visited Body Freedom Urban Spa Retreat last week. I visit lots of spa around the world and in Melbourne. This place was fanatastic. Every detail has been thought through from the booking through to the treatment. I had a specialist facial and a deep tissue massage and it was great value and a divine experience. They have very experienced therapaaists who explain the treatment in detail and customise every aspect to how you like it or how you feel. You have to experience this place. No wonder it was written up as the top 10 Urban Spa's in Australia by the Herald.
REVIEWED BY MaddiJH
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