We had a 8 week old puppy who had been treated previously by an incompetent vet who had no clue what he was doing and for 24 hours they did not do anything. After going to this vet they did many tests and gave her appropriate antibiotics. She went from looking like she a going to die to her happy (kind of dopy) self. The staff were friendly and did not make me feel incompetent. I have never been so happy with the service I have received. I am so grateful to all the vets at the hospital and will be returning when my pup is all grown up. They did not draw the process out and try to rip me off, unlike some other vets!