It has a wide range of products but service was very poor before Masters was opened.Cannot find staff as they are all spread out.Some of them dont know their products and dont bother to find out.Other Bunnings in Boxhill and Murray Rd are excellent.
It's a good store with good products, prices are reasonable but when you need someone to help you there is not a living soul around to be found. It looks like a huge warehouse with only check out staff around, therefore I think their customer service could pick up a little bit. Oftentimes I also find the staff that are to be found have little knowledge about the product, I was asking a staff about a certain paint, took the advice and ended up with completely different and wrong product.
I think with Masters opening a huge store right opposite Bunnings, it is going to give Bunnings a run for their money and it's only right because I think they have become just a bit to comfortable in this area and they need some good competition.