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This is a good store. It is a little out of the way which is both a pro and a con. For example, if you are at Westfield shops it is annoying to walk out of the center and all the way down to the store (long ago, pre renovations, it was located in the actual shopping complex which was very convenient) but if you arent already at Westfield you can avoid the hassle of center carread more
The staff there are SOOOO RUDE i can not explain how rude. I STRONGLY RECOMMEND DO NOT GO TO THIS SHOP!!!!!!!! They don't even deserve a half a star should be minus a billion stars!!
I'm surprised at this comment as they've always been friendly and helpful when I've gone in. The staff are very knowledgable as well.
I am also very surprised at your negative experience. We've visited the store many times and have never had any problems. If anything, I would say this was most likely a one off incident.
I also can't understand this comment at all. The staff here are always so helpful. Very unfair remarks!!
I agree with this review. I went there with my daughter to get some help on her fish tank which was leaking. The staff there did not believe her and requested for her to bring it back. So we drove all the way home and emptied the salt water fish tank, which is very risky as the fishread more
Great pet shop in Hornsby! They don't sell cats or dogs (which is only a good thing), but have all your pet supplies as well as small animals and fish. The staff are very knowledgeable and clearly love helping you look after your pet(s) in the best possible way.