Caffe La Via

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  • becstew  Newbie   1 review
    My family and I had such a great time on Saturday night. Dinners with our family are usually a bit hit and miss, especially with young children in tow. However, last Saturday night was a massive HIT. We ALL felt welcomed (including the kids playing up, on, over and around the front step lol), we had awesome attentive service (without being intrusive), and the atmosphere and food was amazing. Some restaurants say that they are child friendly, but you can tell that they are pleased to see the back of you! You truly are "family friendly" as we never felt that the children were in the way.
    I can't thank you enough for making my Birthday relaxing, enjoyable and one to remember. Thanks to all the staff and the owner George

    10 months ago - 01/07/2012

  • RipCurl1  Newbie   1 review
    I seldom write review, when I do, it means I'm serious. Came here for brunch before and I thought it was not bad. Visited again with my friends for dinner this evening. Ordered a bottle of wine, the staff hastily poured the wine and spilled some on the table. Bad experience started with we had to wait 1 hour for our main dishes. Not sure if the order was even placed to the kitchen when we ordered or only when we asked for our food. People from other tables came later than us but they already got their food.
    I ordered "Tasmanian grass fed, free range porterhouse steak, char grilled to your liking served on french potato mash and beef jus". Presentation was not appetizing. I asked for rare, but it was served blue.
    I sent it back to the kitchen to ask to cook it 2nd time. Served again it was still partly blue but the surface of the steak had already dried out. I could only eat a tiny piece that wasn't so blue.
    I gave my feedback to the management, we almost argued, they insisted it was rare not blue the 2nd time. Maybe they couldn't tell what is blue/rare. I was charged full price for the dish, I asked for discounts for the steak as it was almost inedible, the management unwillingly gave $20 off.
    No high expectations for family restaurant, but it was a terrible experience. Food was over priced with substandard service.
    I will never visit again. Period.

    12/02/2012

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