I just called to ask about the results to a blood test that I had two weeks ago (and was told I'd be called either way to discuss them - but was not). The reception staff was very rude in handling my query as they simply wanted to hang up and rushed the conversation. They were also quite condescending as I asked them about the doctor's consultation hours and they claimed that the doctor in question did not exist. Turns out they do.
Furthermore, on my last visit, I was seen by a doctor that rushed my consultation and told me to stay with them so that they could print off some medical certificates because "customers can be annoying".
Unfriendliness resonates everywhere in this place.