Worst reception staff. Not well presented and their behavior is completely inappropriate. They spent the majority of the time I was waiting loudly gossiping about patients and clients and their personal lives - doesn't create a particularly pleasant environment and is not professional at all. Also very short and impatient when you talk to them. I refuse to be treated badly when you're getting paid simply to take my Medicare card and be nice. You're working in health care for gods sake, something that should require empathy and patience.