Terrible customer service! For the amount of competition in that place, they should have outstanding customer service . Most cars are overpriced for what they are, carsales.com.au is a much better place to look for cars. Only benefit over carsales, is that Car City cars usually have a warranty and are in one place. Make sure you test drive the cars on the freeway if you plan to buy them!!!, the two that we drove we're fine around the lots, but unacceptable on the freeway. If you find a car that is too good to be true, it probably is.