I just called this place and the staff who answers the phone is brash, rough, in a hurry, and does not know a thing about customer service. How about putting someone on the phones that is actually friendly? I know it is an auto wreckers but please have some standards. That staff needs to learn how to be friendly and treat people as though they are not a bother to them. We are calling to give YOU business!!!! I have decided to take my business elsewhere due to their poor and snappy, grumpy, and impatient attitude on the phone.