Carmen is the most downgrading, pathetic beauty shop I have been too honestly. I went their to get one thing done and then the staff decides to keep asking me if I wanted a facial with that and extra add ons which i specifically said no too. Staff then continuously kept asking for it and bragging on about it! It was so annoying honestly. Mind you when I said no staff looked me up and down with dirties and then left and got another staff to finish off what staff started. Like really? totally pathetic. and staff had the nerve to ask did you bring your credit card. So disrespectful to your clients. No wonder people aren't attending your store because of your bad customer service that you have to force people to get more things done in a annoying way to get money. First and last time will I ever go there. MY OPINION.