Carpet Right

Contact details

1300 735 455 (02) 9450 1511
(02) 9450 1811

REVIEWS (11)

Very good
6
Good
0
Average
0
Poor
0
Very poor
5

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Geralyn
3 months AGO

Don't use this store as they have rude staff and poor service Had my carpet installed paid extra for the board and could feel the nails on your feet as your are walking In the bedroom the carpet was not installed properly as it is starting to frail on the edges Talked to service staff who forgot about scheduled appointment

Mr Geo
5 months AGO

Damaged carpet delivered. Spoke to store and I was blamed for not unrolling the carpet in the store to inspect it. Very rude and unhelpful. Contacted head office, given a polite email and told there was a disclaimer in with the carpet. There was no disclaimer and they only gave me an almost illegible copy of the order. Never any explanation or advice given on collection ...read more

Geralyn
4 months AGO

Totally agreed service is bad and rude staff

R_E_V_I_E_W_E_R_1
LOCAL STAR
1031 Reviews
OVER a year AGO

I didn't buy my carpet from here because I didn't think they were very nice! I liked their range (the Belrose showroom is large and showcases a great variety) and I was able to choose a carpet I was happy with. They came out and did the measure and I was just about to go ahead. Every time I spoke to them on the phone I felt like I was bothering them and like I was ...read more

I've Been Here
LOCAL STAR
67 Reviews
OVER a year AGO

we recently used these guys to lay carpet in our new home. they were friendly, helpful and also reasonably priced. After the initial measure and quote stage we were invited to their showroom to pick out our new carpet. we were met by their friendly team and given plenty of advice on the feel and look of each carpet. We were struggling to make up our mind ...read more

Ben Guthridge
OVER 2 years AGO

Thanks Fred for your great service and carpet... my apartment looks great. The install was trouble free and you worked around the builders really well. I would definitely recommend Carpet Right to other people. Cheers

Dealman
OVER 2 years AGO

Fabulous range of carpets, exceptional price, can't fault the service! Robert at the Gordon shop is so professional! Look no further.

Crumble
OVER 2 years AGO

Wow. You have to go to Carpet Right. Service was great.Price was very competitive and the installers did a great job.Already my friend has decided to go there too after seeing my home. She was so impressed.I got the Eco carpet and it cleans so well I can't believe it.

Kerry Mac
OVER 3 years AGO

I purchased terrific carpet and found their service exceptional. Measurer was polite and precise, the Salespeople most helpful with selection of colour and type of carpet, and the carpet layer was most professional (Joe). Very thorough, cleaned up afterwards, laid the carpet quickly and with minimum fuss, and no issue with moving furniture, etc. I'd recommend ...read more

Frankenflirter
OVER 3 years AGO

I purchased a good quality carpet for my home and could not be happier. We had an excellent experience in store that was backed up by an installation team that turned up on time and did a fantastic job, they even moved our furniture, something I was dreading as I have a back injury. The salesman was very professional and helpful and the measuring service was also ...read more

SeanEllery
OVER 3 years AGO

As a consumer I must make you aware of the awful experience my family has had with Carpet Right at Concord. They did a botched vinyl job that even after one repair came up in bubbles and lumps over our large kitchen cum living area. After 3 months and many unreturned phone calls and a formal complaint to the management that were not replied to, we went ...read more

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