Home Decor Retailers

Carpet Right

11 Reviews
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Carpet Right

Contact details

1300 735 455 (02) 9450 1511
(02) 9450 1811
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Very poor

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a year AGO

Don't use this store as they have rude staff and poor service Had my carpet installed paid extra for the board and could feel the nails on your feet as your are walking In the bedroom the carpet was not installed properly as it is starting to frail on the edges Talked to service staff who forgot about scheduled appointment

Mr Geo
OVER a year AGO

Damaged carpet delivered. Spoke to store and I was blamed for not unrolling the carpet in the store to inspect it. Very rude and unhelpful. Contacted head office, given a polite email and told there was a disclaimer in with the carpet. There was no disclaimer and they only gave me an almost illegible copy of the order. Never any explanation or advice given on collection goods and inspecting, or about a disclaimer that was not even provided. I paid for new carpet ...read more

OVER a year AGO

Totally agreed service is bad and rude staff

1227 Reviews
OVER 2 years AGO

I didn't buy my carpet from here because I didn't think they were very nice! I liked their range (the Belrose showroom is large and showcases a great variety) and I was able to choose a carpet I was happy with. They came out and did the measure and I was just about to go ahead. Every time I spoke to them on the phone I felt like I was bothering them and like I was being annoying (I don't think I was... just normal carpet type inquiries like: "is 'X' colour in stock" e.t.c.). I ...read more

I've Been Here
67 Reviews
OVER 2 years AGO

we recently used these guys to lay carpet in our new home. they were friendly, helpful and also reasonably priced. After the initial measure and quote stage we were invited to their showroom to pick out our new carpet. we were met by their friendly team and given plenty of advice on the feel and look of each carpet. We were struggling to make up our mind with what carpet to go with and were advised that we could take our favourites home to think about what we wanted ...read more

Ben Guthridge
OVER 3 years AGO

Thanks Fred for your great service and carpet... my apartment looks great. The install was trouble free and you worked around the builders really well. I would definitely recommend Carpet Right to other people. Cheers