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Reviews of Carpet Right

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  • R_E_V_I_E_W_E_R_1 Local Star   660 reviews
    I didn't buy my carpet from here because I didn't think they were very nice! I liked their range (the Belrose showroom is large and showcases a great variety) and I was able to choose a carpet I was happy with. They came out and did the measure and I was just about to go ahead. Every time I spoke to them on the phone I felt like I was bothering them and like I was being annoying (I don't think I was... just normal carpet type inquiries like: "is 'X' colour in stock" e.t.c.). I thought - what am I doing? Why am I giving my business to people who are so unfriendly? I decided to go with another provider who (in addition to being MUCH nicer) was cheaper (win-win). I could provide the name of the Carpet Right Belrose sales rep I dealt with, but I don't know that would be appropriate. I think these guys need to lift their game.

    5 months ago - 20/11/2014

  • Rezyreviews Local Star   41 reviews
    we recently used these guys to lay carpet in our new home. they were friendly, helpful and also reasonably priced.

    After the initial measure and quote stage we were invited to their showroom to pick out our new carpet. we were met by their friendly team and given plenty of advice on the feel and look of each carpet.

    We were struggling to make up our mind with what carpet to go with and were advised that we could take our favourites home to think about what we wanted to go with.

    I highly recommend this team, i found them a pleasure to deal with.

    7 months ago - 31/08/2014

  • Ben Guthridge   2 reviews
    Thanks Fred for your great service and carpet... my apartment looks great. The install was trouble free and you worked around the builders really well. I would definitely recommend Carpet Right to other people. Cheers
  • Dealman Newbie   1 review
    Fabulous range of carpets, exceptional price, can't fault the service! Robert at the Gordon shop is so professional! Look no further.
  • Crumble   2 reviews
    Wow. You have to go to Carpet Right. Service was great.Price was very competitive and the installers did a great job.Already my friend has decided to go there too after seeing my home. She was so impressed.I got the Eco carpet and it cleans so well I can't believe it.
  • Kerry Mac Newbie   1 review
    I purchased terrific carpet and found their service exceptional. Measurer was polite and precise, the Salespeople most helpful with selection of colour and type of carpet, and the carpet layer was most professional (Joe). Very thorough, cleaned up afterwards, laid the carpet quickly and with minimum fuss, and no issue with moving furniture, etc. I'd recommend Carpet Right for sure.......
  • Frankenflirter Newbie   1 review
    I purchased a good quality carpet for my home and could not be happier. We had an excellent experience in store that was backed up by an installation team that turned up on time and did a fantastic job, they even moved our furniture, something I was dreading as I have a back injury. The salesman was very professional and helpful and the measuring service was also prompt and efficient. Our home now looks fantastic and with a minimum of fuss, we are very happy customers!
  • HJKLENR Newbie   1 review
    I recently used this company to install carpet in our home. Be aware of this company, I was quoted and paid for x ammount of carpet, yet when it came to installation they bought approx. 20% less than I had paid for. They did not lay the carpet as per the quoted plans giving additional joins in carpet. Customer Service was extremly slow and poor - it took over a month to get a response from them.

    Think twice before using this company. They may not deliver what they quote !

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