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People don't know how lucky we have it!! A 24 hour GP!! you don't get that in any other state and some of the people have the nerve to complain about having to wait when they walk in off the street without a booking!! be thankful! This place is great!! And some people think their kids are more important than the other families waiting! come on wait your turn like everybody else! And I'm pretty sure that if someone has been rude to you is because 9 times out of 10 you haveread more
I have been coming to this clinic for the past year and have never had any issues. I can generally get in to see my doctor within the hour of calling up and if not, it's always a same day appointment. I have spent the last 6 months going to the clinic at least 60 days in total for various medical issue and never once had a problem. The reception staff are always friendly even though they can be incredibly busy on the phone. The nurses are great and very accommodating. Peopleread more
I am very surprised at the negative ratings. I have NEVER found the receptionists rude or unprofessional. Yes, service can be slow at times of high demand, but that is to be expected. Have always found the clinic staff excellent. Perhaps some of you need to be a little more patient and polite yourselves.
My experience has overall been good. I find 'some' of the reception staff are highly rude and unprofessional. 'Some' of the reception staff have either forgotten how to professionally do their job or are in serious need of extensive training. Myself I'm a quailed business administrator and currently work within a call centre. I see some of the major mistakes 'some' of the reception staff at the casey super clinic make on a regular basis while dealing with patients. Theread more