I would never go back to this clinic! My sister had to wait over an hour an a half and I waited at least 45 minutes.The vibe from the waiting room is that some of the staff are unprofessional as they wonder around aimlessly. I went there to get shots for overseas travel I felt the process was rushed and not explained well. The doctor will try to upsell you alot of things that you don't neccessarily need. On their website they say they guarantee to be the cheapest for travel shots in the city - hardly. It cost me $370 for hour shots! And don't btoher getting the malaria tablets $160 for 24 tablets! Needless to say they do not go over the prices with you to begin with. At time of payment the receptionist was interrupted several times by very very unprofessional doctors and staff. It seemed like she didn't know what she was doing and would start coversations with staff and patients mid way through talking to me. Also while I was waiting a doctor left the clinic and was called back because he had one more patient to see and that lady was waiting when I first arrived! BAD!
Most of my friends working in the city go here. They always fit you in same day even if fully booked if you are really sick. There may be sometimes a wait if you are booked but this is becausethe doctors. spend time with you if necessary over the booked time if you need extra time .. Always packed wailting area 7 days a week, and reception staff are great and accommodating.
Their travel medicine service is brilliant and they have all the vaccines and first aid kits there. They give you loads of extra useful information a s well aboutr the countries you are going to..
This clinic is terrible, don't go there. My boyfriend and I had to wait for more than an hour while we had an appointment when it wasn't even busy, the medical staff were just listing what products were in store... Did not seem like a real emergency...They literally just spent THREE minutes on each of us efter this hour delay without even apologizing, eres rude and that service cost us 85 dollars each! At this price, a smile wouldnt hurt. Backpackers find another place to get what you need!
Great location with excellent doctors and friendlly staff. Even though extremely busy will endeavour to fit you in without an appointment if you are unwell. They also specialize in travel medicine so they are a must if going overseas especially to way out locations