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Reviews of Centrecom Computers

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  • trompfy Local Star   424 reviews
    I have been down to the Nunawading Superstore on Whitehorse Rd with my friend Ken last Sunday morning and he purchased a Western Digital WD Green 2TB Hard Drive and we found it easy to get in and out of the store. The salesmen give me terrific service whenever I need to purchase things sometimes.

    6 months ago - 04/06/2014

  • Mrtimtam   19 reviews
    I have been going to these guys for many years. They are the cheapest for any computer laptops and parts. Also very helpful

    6 months ago - 21/05/2014

  • Mumthra Newbie   1 review
    took my laptop in in February to get a quote for insurance purposes. At the end of March, despite numerous phone calls and actually going into the store several times to receive my quote, nothing. They kept promising, "tomorrow" but tomorrow never came. I would not recommend this company to anyone. Fortunately, we found another service who were able to provide me a quote within 3 hours.

    8 months ago - 25/03/2014

  • SL20 Newbie   1 review
    Order placed online for $660 of computer parts at the beginning of July with a 2-3 day delivery promised on website. Credit card charged immediately then nothing. No order update just ''awaiting stock". Email responses slow and inadequate; some parts supposedly then available but not sent. Now 8 weeks since order. Request for full refund ignored. I have no faith in the integrity of this company. Negative reviews are the only genuine feedback you can trust on a review site. DON'T GO ANYWHERE NEAR THIS RETAILER.
  • VxynKaia   2 reviews
    This store has the cheapest prices around for computer parts. I don't understand the previous reviews. Every time I have been they are quite helpful. Not overly friendly, but helpful. They are always quite busy so it is understandable that they wouldn't have time for nice chit chat. Everything I have purchased works and a number of friends also buy their parts from this store without issues.
  • YesImSarah Newbie   1 review
    Everything I have ever bought from this shop has had to be returned as it didn't work, sometimes up to THREE times before they replaced it! They have horrible service, and are ridiculously slow. Everything takes longer than they say it will, and they sure love adding extra weeks to how long they have the products.
    NEVER going here again! Worst computer shop I've ever dealt with!
  • Moody2011 Newbie   1 review
    The service from this centre is absolutely not at par. NOTHING I bought from there works, and when you have problems they give you hell to get it fixed. I purchased a HP Pavillion DV6 notebook and a iomega 1tb external hard drive and a logitech mouse. all of it fell apart, the DV6 never, EVER, worked; the hard drive was replaced twice and still failed lasting no longer than a month and the mouse? even the mouse fell to pieces with the casing literally collapsing on the usb end of the device.

    They don't help you, they go out of their away to avoid accepting responsibility for poor quality products they've sold and are rude, even their manager was incapable of providing quality service.
  • trompfy Local Star   424 reviews
    I bought something from them a while ago and I haven't had any problems whatsoever. Also I find the service is excellent and their products are the best since I have never had any problems.
  • 555Sean Newbie   1 review
    I purchased a Desktop PC invoiced as a "Sphere Package" from this company in January 2010. I will never purchase anything from this store again. Although the package is advertised to include a 22" monitor, I was not supplied with one. I found after sales support difficult, in fact infuriating. After speaking with CentreCom over the phone and being instructed to come in to pick up the monitor, when I arrived at the store they changed their mind and would not supply the part as was agreed.
    I could not recommend this business to anyone in good conscience. I asked for escalation of my particular sales issue, assistance from the owner; only to be given the run around and after an hour at the desk was told very impolitely to leave the store once other customers had left the shop. I left the store furious.
    CentreCom now have my $867 but I don't have all the equipment as was promised over the phone. Be very careful if considering this retailer. The problem is not the quality of the equipment I have purchased but the service at this establishment is disgraceful. Never again for me, my family and friends. Thanks.
    (PS... if the real owner of this establishment would like to contact me regarding invoice number 00569079, please do so. I will post again should this matter be resolved but I very much doubt it, given their appalling customer service standards, as I witnessed today.)
  • solhart   4 reviews
    Exceptional value, you might have to wait in line at peak times, but it's usually worth it. Like Msy, make sure you know what you want before you get there and dont expect too much customer service. Mecca for students and computer nerds alike. Would recommend.

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