Poor servicing, went in for complimentary checkup on new car which included a wash and vacuum; their receipt said they gave it a wash and vacuum. Problem is all they did was hose the car down and did not do any vacuum. Not my main problem.
Went in 4 times to get a GPS issue fixed with the satellite. Staff was rude, problem is, they have a poor understanding of their own product; thinking one of the speed warning features on the GPS was aftermarket and thinking changing the wallpaper on the unit an aftermarket. Sadly for them, they were both features of the unit.
First time they did not see any issue with the GPS though it stopped working the moment i left.
Second time they had the car for the day. They reset the unit and saw the GPS connection work even though i specifically told them it was an on and off issue. When i finally come pick up the car they notice it not work as i had told them; so made me wait 45 minutes despite having the car for more than 7 hours.
Third and fourth time were similar; They then refused to replace the unit as though it came on all their cars branded as toyota, was made my fujitsu 10. They continuously stated because it was a fujitsu unit, they cannot issue warranty replacements.
I refuse to bring my car in again as they have no fix or any idea how to fix this issue; despite the amount of information released online on how to perform the fix by other car manufacturers.
I asked for the servicing person over the phone to check with fujitsu what they could do with the unit and if it can be replaced. After calling me back on what fujitsu had to say i was told i would be called back soon after. I have yet to receive this call and it has been about a month.