The location is great, the adjunct newsagent a delight (they got some of the best museli's in stock. Unlike the Charlotte, where the service is so unprofessional and the food frankly speaking: awful. There is no flavour involved in making the dishes, which is just blend with salt. After telling the staff, who said they would pass it on to the other staff (really?), we were left there waiting for 20 minutes. Even the management just ignored us, as the music started to blast out lower and louder. Nice place, just don't expect the food or the service to be anything but bitter and salt. Hope the Charlotte will eventually get its act together, but after two years it maybe time for someone else to take over.