I had bought some whole foods (chia seeds and LSA) as well as some sleep strips (worked great) and some other sleep spray aid for the throat which I didn't need as the strips worked so well.
When I bought the strips and throat spray, I commented to the staff member that I was hedging my bets and if the sleep strips worked as well as they believed they would, I could return the throat spray. I was not corrected on my assumption.
This proved to be INCORRECT. I took the chia seeds and LSA back, as upon further inspection discovered that they were not organic. Naturally I returned the items UNOPENED, I'm not an unreasonable person. I also had my receipt.
I was directed to the back of the store and told that all of the items I wished to return, though CLEARLY unopened and unused were classified as food items and could not be returned.
I was stuck with $50 worth of unwanted goods, which I left on the counter.
I then went to another Chemist where I bought the sleep strips ON SALE and didn't have to walk through mazes of rubbish to get to a service counter. YAY!
I have a love-hate relationship with Chemist Warehouse at the Windsor Homemaker Centre.
Love: low prices, huge range of products, never out of stock of anything, everything is always neatly displayed and all the bright sale stickers make you feel like you're really grabbing a bargain.
Hate: the "automated" entrance gate has been broken for the entire 2 and a half years that I have been frequenting this store which seems a little slack. The staff always seem to be a bit sad, I understand they work long hours, but a little smile goes a long way!
Overall I love the place, I end up scanning the isles and grabbing a lot more than I went there for, but since it's all so heavily discounted it's all good!