Excessively overpriced - look at all the reviews! I had a similar experience to many others - after a $280 after/hours call out fee I felt I was held to ransom with a ~$700 total quote for what was a simple, straight forward job. When I challenged their quote I was told they didn't charge by time they charge according to "The Book". I was also told if I wouldn't accept their quote I would still be charged the $280 call out fee. In the end I went with another plumber who charged less than 50% of Chiswick's quote (incl a/h call out) and completed the repair in 15 mins.