My water heater died on Friday. I phoned the manufacturer to get it replaced, They would not come till Monday. My family could not wait so I phoned Chiswick Plumbing. They arrived an hour later and replaced the heater. We had hot water about an hour after they left. They took the old heater away with them. The manufacturer was going to leave it in my front yard for up to 10 days. Chiswicks price was only $10 more than the manufacturer was charging. A small premium for such efficient service. Thanks Chiswick.