Worst coffee shop that I have EVER been too. I have never written a review before and it's sad that I have to write a negative review but this place had the WORST COFFEE and the WORST CUSTOMER SERVICE.
The stuck up staff/management did not even apologise for making a lukewarm coffee that tasted like milk and told me off for not ordering an extra shot to make my coffee taste like coffee. No wonder the place was empty!
I actually went here a few years back and really enjoyed the desserts and service. When I went today, it seemed to be under a new management. I'm usually not the type of person to write reviews but this place really ruined my night out with my friends.
I ordered a mocha with a waffle and my friends ordered other drinks and desserts. I will only speak on my behalf, the mocha tasted like off milk and the waffle wasn't as bad as the coffee but not one of the best waffles around. I let the staff know that my coffee tasted a bit strange and instead of apologising or asking whether I wanted a new coffee, they screamed at me and said that it was my fault and that I should have ordered an extra shot if I wanted my mocha to taste like coffee. I was so angry. I told them that they shouldn't have screamed at me and told them that I was just giving my opinion and it was unfair that I had to pay $4.20 for a mocha that I couldn't drink. The service here is really bad. There is a cafe 2~3 blocks down which I have been to before that has much better service and coffee.