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Reviews of Christopher Hanna Hair

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  • JessP7 Newbie   1 review
    Very bad organisation and rude staff, not happy. I have a VIP $140 client offer where we had to pay $60 deposit and then pay the rest on arrival ($80). This included a hair and style consultation, hair treatment, head and scalp massage and a cut and blow dry. As you can imagine I was very excited for this as it is a really good offer from a highly recommended salon. However I didn't even make it to the appointment, why you ask? I had booked over a month in advance and even planned a night out with about 20 people for after the appointment on MY BIRTHDAY, to make myself feel pretty and nice, which I don't get to do often.

    Come to the day of the appointment, me and my two accompanying friends are on our way to the salon when the salon calls us up and cancels. This was two hours before the appointment. Obviously enraged that we had planned a whole afternoon/night around this appointment, we called back and ask that our next visit be discounted as it was unfair that they call us 2 hours before to cancel. Obligingly, they offered us half price on our next visit and organised to call us back within half an hour to make us another appointment. Surprise surprise we never got a call, nor the day after either. Finally, we had to call back ourselves and low and behold they are booked out!

    This makes me wonder if this "VIP" package was all just a scam, I have been constantly calling and calling with no one even picking up. All I wanted was a nice afternoon to get my hair after waiting a month for this appointment.

    There is also no chance of a refund. So my options are to currently lose $60 or wait another 2 months for an appointment, by which time my hair regrowth will be atrocious.

    Would never recommend this place.

    5 days ago - 17/12/2014

  • Leesasharpe   8 reviews
    I purchased a voucher from there webpage for a keratin treatment mid last year, terrible idea, I feel like they applied cocoa butter on my hair, my hair was oily, smelly and the smell was unbearable to sleep with, I rinsed it 3 days later, my hair was back to frizz, even more then before, shocking, no customer service at all.

    10 months ago - 10/02/2014

  • Barbranga Newbie   2 reviews
    WORST PLACE EVER!!! i felt rushed my hair was damped after my blow dry and i had colour stains all over my hair line
  • HannaG1875 Newbie   1 review
    Had my hair done over the weekend and received an amazing blow wave! Seriously the team at Christopher Hanna in at Surry Hills and The Sheraton are fantastic...Repeat customer here I come...!
  • CoolHandLuke1977 Newbie   1 review
    I had my hair done last night and this salon is completely understated! Honestly, The staff were delightful and the location is to die for!. I walked out feeling like I had certainly received what I wanted and you can put me down as another satisfied blonde customer! <3 it
  • JennyMurray889 Newbie   1 review
    Absolute PERFECTION. I am so happy with my treatment today. I have walked out feeling like a goddess and my hair has never felt so thick but healthy. Thank you to the beautiful team. I actually wont go anywhere else from now on...............and I only came across you by a fluke!
  • TillyHawks   2 reviews
    When I read the below reviews I was really scared to go to this salon. Boy oh Boy was I wrong to Judge. I had the most magnificent stylist and felt like I was the only client there, The customer service was outstanding and the treatment was to die for. I got exactly what I wanted. I will return with Bells on!
  • Lee Farrah Newbie   1 review
    This salon is AMAZING. I have never had better colour treatments or service. SEE Dermott! He is FANTASTICA! Will definitely go back. Thank you so much to the everyone who helped me look glam for my event!
  • SherrylSavvy Newbie   1 review
    I live interstate and came to this salon just to have my hair done for an event. I was extremely pleased by the service and my curls looked immaculate. Thankyou so much to the team I certainly got what I paid for and everyone was so lovely. I will absolutely go back!
  • XavierHolland Newbie   1 review
    So I am the first one to make a complaint about service if I am not happy and I was VERY worried about going in to this salon after reading the below reviews. However I have to say I had gone in with False impressions. The staff were amazing and the service I received was more than I paid for I was so happy with Dermot and met with Christopher Hanna himself. It was the most welcoming environment and I was completely taken care of. I will definitely be returning and will certainly be telling people to go there.

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