I booked '2 men and a truck' to move from one apartment to another which was 10 minutes drive away. I was very unhappy with the service. When the removalists turned up, there were two removalists who struggled to move my items of furniture. As a result, the move took an excessively long time (almost 2 hours to move dining table, fridge, 2 bookcases, bed and a few boxes from my first floor apartment to the truck, even though they used the lift!). My glass dining table top was dropped and the corner badly smashed because one of the removalist could not hold the weight of it. My partner had to step in and replace the said removalist when we got to the second location because of the removalist's inability to lift items. Despite this, they charged us the FULL RATE - over $600 (a lot considering the move was only 2 suburbs away). In addition, they dropped my bed base and took a large chunk of plaster out of the wall. Citymove paid for us to have the wall fixed, but they offered us only half the value of my dining table, which was in 100% perfect condition before they got their hands on it. They also refused to replace the glass top. Completely unhappy with the service I received, the handling of the damage caused and I would not recommend them. Terrible value for money. Also, be wary of the positive reviews.