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Very bad customers service.. i had my nails done two Thursdays ago next day one nail already cracked.. spoke to the guy there who told me to put nail glue on it for time as they couldnt fit me in due to there times and i was off to melbourne for work on the weekend few days later a few more broke and finally got an appointment in for the Thursday Jenny Ngo the owner was very rude told me that i had to pay to get them fixed.. she has a product which is not meet theread more
I absolutely agree with the other reviews on here. Management are so rude & the girls are really abrupt & rough. The male owner is particularly rude. I will NOT be returning here EVER again. Have been getting my nails done for 10 years, & for the first time, picked up a fungal nail infection here & they charged me $40 for a small bottle of cream which I later found out could be purchased from a chemist for $9.95!! Looks clean but is filthy & un-hygenic.
Won't be going back- booked an appointment & waited half an hour. Customer service shoddy & no apology for keeping me waiting. Also in between my appointment I was left hanging for another 10mins while they served other customers. Obviously overbooked the whole day. I also had a bikini wax & it was one of my worst experiences & I've doing it for years- no calming chatter, but just a rip and finish literally!
This is the second time i come here and the last time. I find their customer service lacking and sometimes during conversation demeaning! As usual like most of these nail salons they have their private chit chats in their own language which i find extremely rude esp while working on a customers hands. After this last experience ive decided to quit getn my nails done at these places n just keep them manicured myself, why waste my money and receive such horribleread more