monikon_8  Newbie   1 review

I don't know what category Club Holly would fall into, but it certainly is not a business. Highly unprofessional. I have tried to make contact to enquire about their services over the past few weeks. Absolutely no response at all which is the height of rudeness. I went onto their Facebook page and it seems I'm not the only person wondering if this place is even still open or being ignored when I try to call. I have now just found that Club Holly is up for sale! Is it so difficult for this owner to not keep its customers advised? The lack of common courtesy is staining any good reputation tha t Club Holly may have once had and only reinforces the one thing that it is, cheap and nasty. Unfortunately, I can't give a zero star rating, this website requires at least a 1 star minimum.

ellygirl   2 reviews

Ok, we have to admit, these guys are unprofessional and the salon... Well let's just say it would give any high end nazis a blue fit. But the thing with club holly is that they arrre cheap. And they don't try and pretend to be anything but. The staff are very friendly, the owner even a bit quirky in a very enjoyable way. Go here for simple and affordable service, it's the best 'no frills' salon in Brisbane. When I first went here I had a facial, tan and eye brow wax. Everything was fine. Not great but as I handed over less then $50 for the whole afternoon I was completely satisfied.

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  ClubHolly Newbie 

  Thank you. We like to provide a relaxed atmosphere. We much rather offer top quality products at low prices rather than a 5 star fit out. We are so pleased that we can offer great services. We are professional we just want to create an enjoyable atmosphere with honesty and be ourselves. We use Kaaral Colour, Norvell Tanning Solutions and Nu Skin Anti Age Products. We are a little alternative offering Foot Soaks that assists weight loss and within our facial treatment we even include a 5 minute breast lift treatment.

  11 months ago - 08/06/2012

  REPORT

Edengard  Newbie   1 review

Without a doubt the most unprofessional salon I have ever been to. They do not use the products they specify on the website, Naked Tan has never heard of them and I didn't see any Napoleon or the hair products they claim to use. The management is very nice, it's a shame the staff have a terrible attitude and lack the skills required. The staff that did my eyebrow wax did not apply or remove the wax the right way. It was the longest eyebrow wax I have ever had and I left with very tender skin and with all my hair still attached. The tan was terrible, my feet were black and I had white strips on my body where they'd missed and orange hands. Very embarrassing! I have since discovered it is not the product as they do not use Naked Tan as advertised on their website. I should have walked out immediately when I first arrived and saw the state of the place. VERY dirty looking and with hair dye all over the chairs. I chose to get a Colour, cut and blowdry. Never have I had it done in the order they did it in. First washed my hair, then cut it, then coloured it. No head massage, no towels, I got drenched. Oh and the prices on the website are completely different as well.

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  ClubHolly Newbie 

  Customers return very happy.I personally pride myself in keeping the salon extremely hygenic. We did use Naked Tan until we were receiving requests for other brands. Naked Tan was supplied by Salon Depot. We have been listening to our customers of what they want since the launch of the website. The makeup artist used Napoleon. Our eyebrow waxing is detailed and I often hear staff say "I am slow but you will receive a good result" Only last week a customer said she received the best wax!. We do about 100 tans per week here at Club Holly and keep coming back. When launching Club Holly, I did not want the usual style of salon, I wanted a clean casual friendly environment. I also wanted a mixed grunge look. I also wanted services offered which are modern and our stylist delivers this.I opted to offer great prices instead of a head massage. We use Kaaral colour, Nu skin, Norvell, Solaire. And I must say our staff are very beautiful girls!
  

  30/03/2012

  REPORT

cheekygurl  Newbie   1 review

I went to Club Holly on a voucher so was not expecting the best of service. I was wrong. From the minute I walked in the staff made me feel welcome and went out of their way to make me feel pampered. They even offered me a free foot detox and foot massage to start me off. While I was having my service I was offered a lap top with Internet to keep me occupied however I did not need it as the staff spoke with me and made me feel so comfortable.
I was a little concerned at the start as I have had bad hair experiences in the past but the final result was fantastic. The hairdresser I had Christina spent so much time explaining to me the process and how to care for my hair.
I am now joining Club Holly and will be coming over from the South Side to have my hair done here all the time now. I can not thank the staff enough.
They also have a lady come in who will read your cards for $10.00 while you are having any service there. I was so happy with the whole experience.
THANKS CLUB HOLLY