Totally wish I had taken the time to read the reviews online before taking my laptop in there. My laptop was only a month old and glitched out (died) needed super-fast repair (uni student) so took it there without thinking voiding warranty. Quoted 2 day repair took over 2 weeks, me calling every day to check progress, spending big dollars for little service. Get it back not a month later, the computers stopped working again, without hesitating took it back, this time took it back, they said hard drive died, covered under their warranty but had to pay all these charges, e.g. drivers, windows 8 ect. Get home, has Windows 7 on it after specifically asking it have Windows 8 back on, 2 more days another $100 dollars, get home MOST BASIC INSTALL EVER seen. Get 2 weeks down the track its not doing the most basic functions properly, e.g. word, chrome, and coming up with driver errors it cant fix (I PAID FOR THIS!!!). Take it back, Nothing wrong with it, waste of my time and money, spent more than the computers worth at that shop. Never go there, warning buyers. Go elsewhere, cheaper in the long run and more time effective.