We all know what Coles are about but today, I'm writing a review about their service, something I've been meaning to do so for a while now and today just warrants it!
I should commend on the attitude of the staff members whom I have interacted with. They are from but not limited to the bakery, deli and dairy, they are always happy to answer my questions and help me with my requests even if it means going round the store to look for the appropriate person for assistance. Today I've had the pleasure of dealing with a young gentleman who provided me with such excellent service, whose work at the Asian food aisle was interrupted by me, diligently went hunting down a staff member from the dairy department so I could have the products I needed. Now I wish I took notice of the name of the gentleman who did all the legwork!
A huge store, well laid out and a bottle shop attached. The only trouble can be parking if you are just wanting to run quickly in, being in a shopping centre even though right on the periphery means battling for parking.
You'll have to experience it to believe it. Their staff are always helpful and the bakery is just magnificent! I can always ring up ahead of time to request their baker to bake for me what's not on their shelf, no matter how small the quantity, as long as they have the ingredients. Now that's customer service, uncompromised! Always happy to shop there, anyday! Well done Coles!!!