First of all we would like to thank Compass Pools for coming to our rescue. We had contracted another local pool company to install a pool which popped completely out of the ground during construction. And after not standing behind their contract and workmanship this said pool company neglected to rectify their faulty work. After explaining our situation to Compass Pools they were amazing and offered to reinstall our pool. They genuinely felt sorry for the experience that we had gone through with what we will call an incompetent and disgraceful pool company and Compass went beyond the call to reinstall our pool and our faith in the pool industry. The first thing we learnt from this experience was never sign a pool contract if the company is not a Spasa Member as we have learned that without this the pool company stand on their own to push people around. From start to finish with Compass we cannot fault them at all. The performance of their work and their entire staff were so professional. All people we dealt with at Compass were friendly, polite, helpful, communication was always excellent and most of all we were blown away by watching a professional installation of our pool on how it is meant to be by Australian Standards. We would have no hesitation in recommending Compass Pool Centre - Northside to anyone and feel we cannot thank them enough for everything they have done, their honesty, genuine nature and caring towards their customers and most of all our children can now enjoy our pool this summer. In the end if you are looking for a hassle free, quality, Spasa approved member, informative and professional pool then Compass Pool Centre - Northside is the company you need to use.