My old 97 saab was broken into right before christmas. The drivers side door was bent open at the top. Tom said that as the car was old it wouldn't be worth my money to replace the door but if i brought it down he'd see what he could do. Once he sees the damage he bends it back into place with his bare hands (good as before) and wishes me a merry christmas. If i ever need to get serious smash repairs done i'll go straight to them.