Concorde Computers

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Reviews of Concorde Computers

  • wendywint
    wendywint  Newbie   1 review
    Totally agree with andy0716! If you want very poor customer service then this is the place. I felt like I was intruding on their time and their attitude to my simple questions was that they didn't really care if I left my computer there for repair or not. When asked about the time frame for the repair I was advised "I'll start when I start and finish when I finish" With that reply, I picked up my laptop and advised them that it all seemed too hard for them and I didn't care for their attitude and left, with one of the staff calling out to me as I went through the door, "Excuse me, but I don't like your attitude either" Very professional? Some customer service training definitely in order here.

    2 months ago

    • CCStrath
      CCStrath Newbie 
      I'm sorry if your offended by the fact that difficult computer repairs take time to diagnose and without proper diagnosis you will not get a realistic ETA.

      and as per the idea of not caring if you left your computer here, whats wrong with that? at least we wernt rude.

      2 months ago

      REPORT
  • andy0716
    andy0716  Newbie   1 review
    In my experience , very poor customer service, no accountability and certainly no idea of the basics of computer repairs

    3 months ago

  • Monday:
    9:00 AM-5:00 PM
  • Tuesday:
    9:00 AM-5:30 PM
  • Wednesday:
    9:00 AM-5:30 PM
  • Thursday:
    9:00 AM-5:30 PM
  • Friday:
    9:00 AM-5:30 PM
  • Saturday:
    9:00 AM-4:00 PM
  • Sunday:
    9:00 AM-5:00 PM

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