I wanted to write a review of complete honesty so that can people can take my experience of this gym and learn from it if they are considering joining.
In all honesty the gym itself is great in terms of equipment , it is kept relatively clean, they could invest in some aircon on busy days though. the great thing is you don't have to deal with the staff there at all as their is rear access with a pass.
Please be careful of belongings, I wouldn't leave anything lying around.
In terms of the staff, we found the place the hardest to join, they didn't want to give us any kind of comparative concession to other offers in the area, the attitude was always pay the full amount or don't join, to a certain extend I respect that they didn't want to compete in a competitive environment but their attitude was far from welcoming.
We have been under a contract with them for 7 months and we have had to move far away, this is when the gym show their true colours and is their time to shine, they will hit you with adsorbent cancelation fees and ask that you pay a 35% of the reminder of your term, which can be significant if a multiple people have joined. Their attitude is either pay or we will just keep debiting for the remainder of the term. The only alternative we have is VCAT and appeal due to unfair terms, however there is an 8 month wait, which we obviously have to keep paying monthly instalments to the gym during the wait.
So in other words as a consumer you will be hit very hard if you try to leave this gym and even the regulatory body is in high demand so there's not much you can do about it.
All I can recommend is that you do not ever have to deal with any staff, just use the gym on a cool day and only join if you are going to be there for a long time as they will not give you a second of consideration if you try to cancel.