OPEN TODAY: 8:00 am - 5:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 9:00 am - 4:00 pm
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  • To Core24 Frankston
24/7. 365 days. Low Fees. Great Facilities. www.corehealth.com.au 1300 CORE 24

Reviews of Core24 Frankston

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  • EKParry Newbie   2 reviews
    After wanting to join the club for a long time as it is right down the road, I decided to go down for a chat. I was that overwhelmed with how helpful and lovely all the front end staff were, I decided I wanted to work with Core! Since becoming a member of the team, I have never felt more welcomed to any place in my entire life. Core is my second home and the members at the club are amazing, friendly and great to be around. I am so proud to be part of the Core family and I won't be leaving for a long time.
    It really disapoints me because every single day members will stop and leave such positive feedback with me in person and no-one ever leaves negative feedback! I wish it was the same way online so people can see the honest truth of the people at the club and how helpful all the staff and members truly are :)
  • UIO24   3 reviews
    Staff on front desk always smiling and helpful. Always have a hello.

    3 weeks ago - 01/07/2014

  • jk123   3 reviews
    I love this gym - So disappointing to see it only has a low rating! I joined recently, thought the service was fabulous, and that the prices were so low! Especially for such a huge gym!! Well done guys! I will be a member for a looonnggg time!!!

    3 weeks ago - 30/06/2014

  • bobewe95 Newbie   1 review
    I have just cancelled my membership due to no fault of core, I have read the prev reviews and thought I was in for an uphill battle :: I am very pleased that this was not the case at all, the staff were polite and friendly and very helpful re my cancellation, yes I did pay a cancellation fee but not like those listed as below, so in summary I have only positive things to say re this gym and for all of my dealings with them.

    1 month ago - 29/05/2014

  • J6789   3 reviews
    Such a great gym! Absolutely beautiful and spacious! Great personal training and affordable!

    1 month ago - 28/05/2014

  • GPS1BSAR Newbie   1 review
    Originally I signed up only for 4-6 weeks while my home gym was out of commission. They signed me up for 52 weeks?? I cancelled the membership and now that my home gym is up and running,now I have to pay a exit fee of $350+ and payments still going out.

    When and if you sign up READ THE SMALL PRINT VERY CAREFULLY. The contract is geared so they win. This is because many many people pull-out after they realise there is NO VALUE for the BIG money paid.

    Here are the problems with this gym after only attending a few times:

    1. I do heavy weights / bodybuilding type training mixed up with cardio for general fitness: This gym is not set up for this type of training as the plates are the rubber type - not olympic steel weights at most gyms, and there is not enough weights. The is no Hack Squat machine.

    2. Every time I go there, it's TOO BUSY, too many people on the equipment you want to use. So I started going at 5AM to get around this - but it is still TOO BUSY,

    3. Nutritional Plan: Normally gyms have a department which deals with nutritional aspects and diets to follow for the type of training you are doing be it bodybuilding / weight loss / weight gain, etc - I did not see that here.

    4. The staff are knowledgeable to the level of their fitness degree they got from the local TAFE or whatever. Beyond this forget asking them for help - they just don't know. I have been going to gyms for 20+ years and won many bodybuilding contests, and they put me on an absolute beginners program after telling them my experience level - How retarded is that.

    The other reviews here say similar things.

    YOU HAVE BEEN WARNED!

    2 months ago - 16/05/2014

  • BlueTopaz Newbie   1 review
    I hate this gym. I joined to use the pool they rave on about in their adds. The pool is only 17 meters long and is constantly being used by children having swimming lessons. Swimming lessons are on every week day, mid morning and after school. Members who use the pool in the morning are rude if you happen to get in their 'usual' lane. Members are very "clicky" and show no manners to new comers. Members are inconsiderate towards members who have pool programs. Only one shower out of 7 has sufficient water pressure to have a decent shower. Members are unfriendly. Staff are uncoordinated. They sound friendly on the phone, but they don't fix the problems. The suggestion box is not emptied. The equipment does not perform the way it is suppose to. The pool is always closed on Public Holidays. They maybe striving to have the most gym equipment, but there are more important things when it comes to having the best gym. I am quitting this gym and will never return. Don't be fooled like I was about the pool.

    3 months ago - 23/04/2014

  • MarleyMidnight Newbie   1 review
    I found core health club the only alternative in suburb and surrounding suburb which had limited facilities. The rear entrance allowed 24 hour access and was perfect for avoiding further confrontation with the staff or management, who made the experience of signing up feel like they were doing us a massive favour by \"letting us join\" rather then welcoming as you would expect from any other facility being presented with over two new members. I had my new mobile phone stolen from the facility right under my nose whilst on a machine at night. Despite reporting this to reception staff, I received no follow up and in fact no word at all from staff or management about what they were doing in regards to having members stealing within the facilities. The security seems to be only for show in terms of the bathrooms, at every visit the female bathrooms were able to be accessed without a pass which was very concerning for the early morning or late visits where that extra security would provide further comfort for a female member. Having grown up in gyms, I found my experience at this gym rather dissapointing.
    Core Health Club will find it difficult retaining its members with the construction of the new Frankston Pool and gym facilities, at the moment it plays on the fact that local residents have very little alternatives and treats its members as such.

    6 months ago - 02/01/2014

  • Core Theft Newbie   1 review
    I wanted to write a review of complete honesty so that can people can take my experience of this gym and learn from it if they are considering joining.

    In all honesty the gym itself is great in terms of equipment , it is kept relatively clean, they could invest in some aircon on busy days though. the great thing is you don't have to deal with the staff there at all as their is rear access with a pass.

    Please be careful of belongings, I wouldn't leave anything lying around.

    In terms of the staff, we found the place the hardest to join, they didn't want to give us any kind of comparative concession to other offers in the area, the attitude was always pay the full amount or don't join, to a certain extend I respect that they didn't want to compete in a competitive environment but their attitude was far from welcoming.

    We have been under a contract with them for 7 months and we have had to move far away, this is when the gym show their true colours and is their time to shine, they will hit you with adsorbent cancelation fees and ask that you pay a 35% of the reminder of your term, which can be significant if a multiple people have joined. Their attitude is either pay or we will just keep debiting for the remainder of the term. The only alternative we have is VCAT and appeal due to unfair terms, however there is an 8 month wait, which we obviously have to keep paying monthly instalments to the gym during the wait.

    So in other words as a consumer you will be hit very hard if you try to leave this gym and even the regulatory body is in high demand so there's not much you can do about it.

    All I can recommend is that you do not ever have to deal with any staff, just use the gym on a cool day and only join if you are going to be there for a long time as they will not give you a second of consideration if you try to cancel.

    7 months ago - 10/12/2013

    • Core24 Health Club Newbie 
      We thank you for your feed back.
      Yes we do not discount our membership prices it would not be fair to our existing members. We focus on giving our members value for money.
      We pride ourselves on being the biggest, club with the most extensive range of equipment, open the longest hours.
      We are constantly adding new equipment. Just in the last few months - 5 treadmills, 5 cross trainers, 2 step mills. We just opened a cross training functional Fitness Studio with an online Group Training Class program so you can do a class 24 hours a day 356 days a year.
      As far as our memberships go you have the choice a 52 week membership or a week to week membership. Your Choice. You chose the cheaper one with a cancellation fee. You sign and initial all payment clauses when you join. We uphold our terms and conditions to be fair to all members. Our membership agreement is in line with fitness Australia Guidelines and has been reviewed by ASIC. We wish you all the best in the future.

      7 months ago - 10/12/2013

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  • Bobbypop Newbie   1 review
    Worst gym in frankston.

    I want to give this club a zero but I have to give it 1/2 to submit.

    Staff are not informed on changes in the club and seem very unhappy to be there.

    Management will never return your calls emails or speak to you in the club.

    The management is not a nice person

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