2 service calls in one week on a 5 month old washing machine i.e. still under warranty. On both occasions i was told it had been fixed. It was not properly checked before the service person left on both occasions. Machine is still not working.
Rang up for a simple part on dishwasher, took two weeks to get back to me. Sent the wrong parts to start with even though I sent through a photograph of what I needed and confirmed with them before they sent that it was the same as the photo.
Then when I complained they said they couldn't locate the part on their system so said they couldn't help me even though they are the service provider for that make of dishwasher.
Until I got upset with them they made an effort to find out the part I was looking for on that same day.
Very slow, poor communication and horrible customer service.
Only get half a star because they finally found the right part (well getting it tonight so it may still be wrong)