Craig Roberts Hair Salon

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Reviews of Craig Roberts Hair Salon

  •  Newbie   1 review
    Thank you to Craig and the team from Pulse Hair for my straight hair and great service. October 2010 I went into Pulse Hair and had my hair chemically straightened for the first time. I had an overseas trip planned in November and I didn't want to have to worry about straightening my hair every day while being on holidays. Pulse hair saved me so much TIME and effort not only while on holidays but also every morning getting ready to go to work! I have naturally wavy hair and of course I want straight hair. Over the past 12 months I have received compliments from strangers telling me how straight and shinny my hair looks. It has been a year and I returned back to Pulse Hair to redo my re-growth for my straightening. This time of year the humidity in cairns is terrible and my hair normally does not look it's best even though I have spent 45mins running the GHD through it! The humidity causes my hair to FRIZZ! Not any more! So for anyone who wants straight, beautiful hair in cairns all year round, I recommend they visit Pulse Hair!

    8 months ago

  •   2 reviews
    Well respected hairdreser of cairns

    9 months ago

  • Hayley022
    Hayley022  Newbie   1 review
    There is no doubt about it that Pulse Hair is amazing!!!! Thanks heaps to Craig and the team for my new cut and colour & my free! mini zazi makeup makeover :) you guys really know how to make me feel good! I always walk out feeling like a new person, knowing i can show off my great hair. I really reccomend Pulse hair to everyone. :) :) :)

    1 year ago

  • renee092
    renee092  Newbie   1 review
    Pulse Salon offers quality hairdressing with new and innovative professional hair care products. Always on the lookout for what is new and appealing as well as taking care to maintain on-going client appeal and satisfaction, with a long held and established reputation.
    Located on Spence Street, in the heart of Cairns, it has easy access to on street parking with a 3 hour maximum standing time which allows for most hair appointments. The salon is also positioned where one can enjoy the added fruits of urban life, great fashions, good food and of course good music.
    The layout, design, use of colour and spatial dimensions of the salon gives the client a welcoming ambiance, with a sentiment of luxurious comfort and an undeniable sense of style creating for the client an innate confidence in the well trained and welcoming staff.
    Digital entertainment both visual and auditory play just slightly above back ground and you notice the songs are familiar and appealing to all ages. There are magazines available and of course these are current and up to date, not surprisingly - they are new! (Unlike most other salons.) Water, coffee, tea, and juice are all available and offered as refreshments on your arrival to welcome and calm you. The salon is very clean with aesthetic details that are both inconspicuous and yet catching to the eye.
    You know that the professionalism and service of this salon sets them apart from other competitors. Their industry and product knowledge, and their eagre desire to please their clients, helps you to know that you can now relax, and allow a deep sense of peace to pervade your Pulse Salon experience. Relax! Enjoy!

    1 year ago

  • Anna30
    Anna30  Newbie   1 review
    Why do we feel like we can't tell hairdressers that we don't like our hair cuts? At Craig Roberts salon, I feel its because of the condescending way a particular hair dresser treats their customers. I had a disappointing experience when I visited this salon. I arrived at the salon with pictures of what I wanted. When the hairdresser cut my hair I asked (politely of course) for a little more off the length. The hairdresser did so then handed me over to an assistant (without telling me the hair cut was finished or asking me if I was happy with the haircut). My hair still did not look as I wanted - there were no layers and I did not like the fringe so I asked the assistant if my hair could be layered and the fringe made a little shorter. The original hairdresser then very begrudgingly made a few snips (5 minutes attention at the most) and sarcastically told me they were so glad I bought the photos in. It was very clear that my requests were unappreciated and I ended up without the layers. To my surprise, when I went to pay was asked to pay $22 more than I was quoted. When I inquired about the increased cost I was told that I was being charged for a 'restyle' because I had asked for some adjustments (which, as I said, were not properly followed through on.) I told the hairdresser that I was quoted $77 dollars and did not think it was fair to up the price without advising me. "Just give me the money" was the hairdresser's response. I responded by saying that I would prefer to pay the price I was quoted to which I was told I had been at the salon for an hour and a half (of whichI spent 30 minutes waiting, 30 minutes shampooing/ blowdrying and only about 30 minutes with the hairdresser) and asked; "Are you telling me my work not worth $99?". I'll leave that for you to decide.

    For the record, I stuck to my guns (politely) and paid the originally quoted $77. After payment the hairdresser ceremoniously deleted me from client data base.

    1 year ago

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