Creative Roofing

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Under new management

Specialising in Roof Restoration & Repairs; Colorbond Reroofing; Cement & Terracotta Tile Replacement, Guttering Replacement; Leaf Screener & Water Tanks. Obligation Free Roof & Gutter Inspection with Written Report. Free Advice. Member of HIA & MBA.

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Reviews of Creative Roofing

  • MummyNO1
    MummyNO1  Newbie   1 review
    Hey guys, I heard that Creative Roofing went thru a rough patch over the last 4 months and has sold up and that a new business has taken over all current contracts as of Monday this week. (15th August 2011)
    I believe that all the contracts are able to be completed by the new company and not to worry as your contract is still valid and you wont loose your money & your work will be completed in due course :)

    9 months ago

    • Renoliving
      Renoliving  
      Well, good luck, because you will need a lot of good will! If you read the comments below, the problems have been 2 years in the making, not 4 months. My poor experience was 15 months ago and there has been plenty of negative comment since then. I hope you paid a small sum for an atrociously run business.

      5 months ago

      REPORT
  • KazNick
    KazNick  Newbie   1 review
    they want to keep $100 from my deposit as a "cancellation fee" when they are the ones who failed to show up when arranged and now you can't even get hold of them by telephone and the business address has been taken over by a kitchen company! Alarm bells are ringing.

    9 months ago

  • reno's
    reno's  Newbie   1 review
    I have been waiting for months and months for them to do a job and they will not return my calls. Thye have an answering service but as soon as you complain they say it's not their fault and they can't do anything. No-one ever gets back to you. Be warned STAY AWAY!

    9 months ago

  • genio75
    genio75   2 reviews
    Over 3 months has passed and two measure ups but no contact or replies from phones calls regarding when the job will commence - they are now using an answering machine service to take messages but not replying to them or calling back! Very poor customer service and extremely frustrating as we need this work done before further work from a more reputable company can be done. If you cannot to the job give back the deposit!

    11 months ago

  • jackette1
    jackette1   3 reviews
    2 weeks gone, and no surprise, no refund forthcoming.
    I have rung again and again and still get the same message ' someone will ring you back'. This company has no regard for customers.
    DO NOT EVEN CONSIDER USING CREATIVE ROOFING!!!!

    11 months ago

  • 8paws
    8paws  Newbie   1 review
    Avoid. I had the whole roof replaced with gutters and a tank. The job took months longer than agreed. Then the seal around the rangehood flue leaked. Approx 2 litres of water came through each time it rainned. Took them 4 visits to fix it. They were uncommunicative and it took months between each visit.

    11 months ago

  • Renoliving
    Renoliving   3 reviews
    DO NOT USE THIS COMPANY! I had to have my entire roof replaced and despite positive pre-sale experience with Creative Roofing, not one element of the job went to plan. I had internal water leaks on 4 separate occasions (a practical waterfall in 2 rooms), they dropped tiles through ceiling plaster and they promised for 5 weeks that tradesmen would "be there tomorrow". I met with them 10 days before the job started to align the dates for all trades and, despite their assurances, the job ran more than 5 times longer than they told me it would. My other trades were a delight but Creative Roofing made this renovation job almost unbearable. To top things off, when they sent the final invoice, they rang me two days later requesting immediate payment! Unprofessional, poor quality control and appalling customer service.

    11 months ago

  • jackette1
    jackette1   3 reviews
    Have just cancelled my contract with creative roofing after 3 months of chasing them, I am fed up with them. Funnily enough, when I rang to cancel they said they could start my job almost immediately. I declined and asked for my deposit to be refunded.
    Will be interesting to see how long it takes their accounts department to actually deliver on the refund. Will keep you posted.

    11 months ago

  • jackette1
    jackette1   3 reviews
    I cannot believe a business is run like this!!!
    All you ever get is 'I'll make sure someone gets back to you' but of course no one rings back. This has happened again and again and again. I paid a deposit on a substantial reroofing job but months down the track the job has not started and all I get is the run around from the office staff.

    11 months ago

  • Unmazing
    Unmazing  Newbie   1 review
    They made it obvious that they don't like small jobs, but not before we paid the deposit. Only after that did it become clear that this job wasn't a priority for them. Our patio roofing job has gone well past many promised dates of completion. It's taken so long they had to come out and measure three separate times. Not worth it.

    1 year ago

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