I asked for dry cleaning of my new pair of jeans- as instructed.They ruined it and said "your jean is the problem". Obviously, i wasn't happy, the lady said then it is because of the way they dry the clothes and offered me to do it again. Ruined even worse. They blamed my jeans. no apologies or compensation. Never going back again! (My friend bought exactly the same pair of jeans, drycleaned, perfectly fine!). Half of the star is more than enuf to give.