I've had many bad experiences at this place and kept on coming back... this morning was the last time. You get there and are greeted by the grumpiest person, you tell staff what you want and will not move, hanging staff's body over your door, then starts offering additional services, which would be fine (they need to do that as part of their job). then you tell them you really only want the basic wash ($55!!!), from this moment onward staff manage to be even grumpier, does not say an extra word, gives you the ticket to pay, slams your car's door and drives away. This behaviour has repeated every single time I went to this place. Then you go to the counter to pay and collect your "free" coffee, only to be mistreated again, not sure if they don't want to give away that "free" coffee. When the time comes to pick up your car, there will be many spots where they haven't cleaned / wiped properly, wheels are the worst! I know what you are thinking, why you keep on going back.. beats me! It's a very expensive car wash for you to be treated that way, do all of us a favour, don't go!