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Bought brand new house 3 years ago. With dandy air doing heating. They have been back to fix there quality work probably 20 times. I am at that point to take them to court as I have 7 months old baby and heating played up twice all ready. 3 years old house, come on. I just can't take it any more.
Absolutely shocking. The staff on the phone was absolutely worst. We got a Brivis Heating only used for 1 week when realized it't not working OK. Needs reset every morning or when OFF for a longer time. While Brivis advised they can service it but they'll charge outcall fee. They said to get installer fix it as it's still a new install. Fair enough. But DandyAir refused at all.read more
Luckily unlike the other reviewers I actually have had good experiences with Dandy Air or at least their contractors! I must admit office staff are shocking in their mannerism however there has been quick responses to my issues and the service man who comes out has always been friendly and fixed the problems and explained things thoroughly.
DO NOT USE THESE GUYS!!!! Built a home with a company which has been an absolute nightmare and their sub-contractors are Dandy Air, which put in our refrigerated air con.. I have been living in my new home for just over 18 months and guess what, have not been able to have it working!!! Dandy air staffs are the most unprofessional and unreliable trades people iread more
Hi I'm just wondering who the builder was? As I think I'm about to be in the exact same boat?
Very unprofessional people, I build with them they firstly they install wrong heating zones, 2 season heating pipe comes out from joint used cheap quality insulation tape, still have problem with unbalance distribution of heating, they refused to fix and abuse on the phone going to consumer court.
Truly Awful! It took me 3 phone calls and a follow up from the builder before they would even make the appointment to commission my heater. 2 days later I had to call to say it wasn't working properly. I made an appointment with the staff looking after the warranty work and told them I couldn't wait at home for a 4 hour block (I have to work) and could they give aread more
Awful company to deal with, staff at the office were helpul but thats as far as it got! We HAD to use this company when we had the heating/cooling commission on our new home. Tradesmen were booked in to arrive on the Thursday - after 2 phone calls - no one bothered to show up. When we spoke to the office - we were told that the workers drove past theread more