Reviews of Deals Direct
I ordered an item on the 15/9/14 and was told I would have it within 2 weeks - after 4 weeks and numerous emails and phone calls I was told it was in transit - after another 2 weeks and still nothing I asked for my money back on 3 occasions - then on the 28/10/14 I received something that was not what I had ordered - Deals Direct expected me to take time off work to take this back to the post office and post it back but after several more phone calls and emails they had their courier collect it - STILL WAITING FOR MY REFUND!!! We all know that Deals Direct are more expensive than buying the same item in the shop but it is more about convenience - take this out of the equation and I doubt they will be here in the future - RETURN MY MONEY
Terrible experience with this company! customer service is non existent and useless!!! They didn't wan't to upgrade an order for us 20 mins after it was ordered. So now instead of having a larger order and a long term client you've destroyed your image for us and everyone that we tell!