After moving to the area i called to book in my lounge to be cleaned. No stains just dirty from the move but nothing major. Firstly no one showed the day i booked, i called and the staff said i wasnt booked for that day. Rather than making a fuss i rebooked. After paying $70 i was disappointed at the job, the staff member seemed inexperienced and not bothered, there was no evaluation of the lounge nothing so i assumed it wouldnt be a problem. After they were finished i regretted handing over the cash. I had cleaned my lounge previously with a hire machine and its come up pristine, there was no effort put into this clean at all it looks no different, i dont understand.