Absolutely terrible! We were told in April when paying the deposit for out lounge that it would arrive is 3-4 months. It is now nearly October and nothing...I have called once a week for an update since beginning of September and the staff is really rude to me! They were lovely when helping us pick the lounge and spend the extra money!
The last update last week was that it was in customs and would be delivered in about 2 weeks :( The worst thing is, we have renovated our place and this will be the last thing to arrive - everytime people come over they ask when out lounge is coming, when the finally see it is nothing special they wont believe we waited so long!!!
I'm going to be going over that lounge with a fine toothed comb when it eventually arrives! It better be spectacular!!!!